Selasa, 19 Jun 2012

Domestic Inquiry Course & Training in KL Malaysia


Misconduct and How to Conduct an Effective Domestic Inquiry 
2 Day Course

Introduction

This is a 2-day intensive workshop on DI specially customised for
  • Human Resource Managers/ Executives/ Officers
  • Industrial Relations Managers/ Executives/ Officers
  • DI panel members
  • POs
  • Corporate Counsel
  • Employee Relations Manager
  • Compensations and Benefits Manager
  • Lawyers
  • Managing Director
  • General Manager
  • Educationists
  • Other HR practitioners 
Employees are the most important assets of an organisation because they are the critical deciding factor that spearheads the organisation’s success or failure. Having a disciplined workforce is a critical success factor for higher productivity and meeting organizational goals and objectives including its effectiveness in a competitive environment. Therefore, it becomes vital and imperative for Heads of Departments and line managers to identify and handle instances of misconduct including conducting an effective domestic inquiry for the purpose of establishing whether employees have committed any misconduct. Dismissal of an employee must withstand the scrutiny of the Industrial Court and therefore it is essential that a proper domestic inquiry be held before dismissals are contemplated.
Issues on misconduct and discipline of employees have been an age old problem faced by employers, regardless of the context.

Objectives

At the end of the training, participants will be able to:
  • Handle disciplinary problems more efficiently and effectively.
  • Work towards creating a better working environment to reduce employee misconduct.
  • Handle investigations and due inquiries professionally.
  • Ensure proper documentation to protect employer's interests.

Who Should Attend

  • Human Resource Managers/ Executives/ Officers
  • Industrial Relations Managers/ Executives/ Officers
  • DI panel members
  • POs
  • Corporate Counsel
  • Employee Relations Manager
  • Compensations and Benefits Manager
  • Lawyers
  • Managing Director
  • General Manager
  • Educationists
  • Other HR practitioners 

Methodology

The workshop is highly participative and practical, with extensive individual and group exercises. The trainer will lead particular sessions with both concurrently supervising interactive activities. Lectures will be reinforced with practical application, role-playing and training games.

PROGRAMME SCHEDULE

Course Syllabus

Module 1 
THE NATURE AND TYPES OF MISCONDUCT
  • Concept of misconduct
  • Breaches of express or implied conditions of service
  • Acts of misconduct including absent without leave and sexual harassment
  • Company Rules & Regulations
Module 2 
THE NEED TO HOLD DOMESTIC INQUIRY
  • Employer’s Right to Discipline
  • Employee’s right to Security of Tenure
  • Statutory requirements
Employment Act s. 14(1)
Industrial Relations Act s.5(2)(a)
Industrial Relations Act s.30(5A)
  • Contractual or CA requirements
  • Requirements of Natural Justice
  • Industrial Court guidelines on DI
  • Investigation of Complaints
  • Law on Condonation
  • Issuing Show Cause letter
Module 3 
DOMESTIC INQUIRY PROCEDURES
  • Notice of inquiry
  • Role of Company Prosecuting Officer (PO)
  • Role of Board of Inquiry
  • Recording of proceedings by the Board
  • Adducing evidence examination in chief, cross examination, re-examination of witnesses and submission by both parties
  • Findings report and recommendations
  • Quantum of punishment
Module 4 
MOCK DOMESTIC INQUIRY
  • Assignment of roles
  • Preparation of case
  • Prosecution case
  • Employee’s case
  • Submission 
  • Panel deliberation
  • Panel decision
  • Debriefing
  • Close

Course Timetable
Time
1st Day
2nd Day
9.00-10.30 a.m.
THE NATURE AND TYPES OF MISCONDUCT I (M1)
DOMESTIC INQUIRY PROCEDURES I (M3)
10.30-10.45 a.m.
Tea Break
10.45 a.m.-12.30 p.m.
 THE NATURE AND TYPES OF MISCONDUCT II (M1)
DOMESTIC INQUIRY PROCEDURES II (M3)
12.30-1.30 p.m.
Lunch
1.30-3.30 p.m.
THE NEED TO HOLD DOMESTIC INQUIRY I(M2)
MOCK DOMESTIC INQUIRY I (M4)
3.30-3.45 p.m.
Tea Break
3.45-5.00 p.m.
THE NEED TO HOLD DOMESTIC INQUIRY II(M2)
MOCK DOMESTIC INQUIRY II (M4)

Customisation

We are also able to tailor this programme to the specific needs of your organization. Please contact our training consultant for an appointment.

Trainer Profile

Atan Mustaffa Yussof LL.B (Bristol), MBA (Exeter), 
Certificate in Training Pratice (CIPD)
Atan Mustaffa holds an LL.B from the University of Bristol, an MBA from the University of Exeter and the Certificate in Training Practice from the Chartered Institute of Personnel Development (CIPD). He is currently an advocate and solicitor who is an active industrial relations practioner. He regularly appears in the Industrial Court representing both employers and employees and is very familiar with the law on domestic inquiry.
He also has had previous experience working in the corporate sector and has served in a number of strategic roles including training and development. 
Today he combines his experience and knowledge in law with professional training skills to deliver high quality legal training to the corporate sector.
His deeper appreciation of HR issues comes from being both a legal practioner on employment issues and having worked as a manager in the corporate sector. He brings a well-balanced insight on conducting domestic inquiries covering legal aspects within a strategic framework that places value on human capital.
In the 8 years as an employment law trainer, Atan has trained executives and managers from over 100 organisations to develop their competencies in Employment Law and Industrial Relations. Besides conducting training for the public, he has trained for organisations including Felda, Pos Malaysia, Bank Muamalat, Media Prima and Shapadu Group of Companies. Atan is currently one of the trainers of Triple A Training. He also consults for several other training providers.
Atan’s ambition is to develop competent and knowledgeable industrial relations professionals to create better industrial relations between employers and employees. He is inspired and encouraged by the positive feedback of his participants and happy that he is finally touching real lives.
Complete list of training programmes conducted by Atan Mustaffa since August 2004:
  • June 2005 – Misconduct and Domestic Inquiry for Sistem Televisyen Malaysia Berhad (40) participants)

How to Register
1. Please contact us and provide your name, e-mail & contact no. and state the programme and the dates that you are interested in. You may contact us at enquiries@tripleAtraining.com.my or 012-8919855 (Cik Aishah). Please leave us a message on email for us to call you back.
2. We will confirm the programme details including the applicable registration fee. We can also arrange for a meeting presentation to your company if required.
3. We are also able to tailor the programme to the specific needs of your organization. Please contact our training consultant for an appointment.

Talk to us about this course

We will be happy to discuss suitability of this training programme to your organisation. Please do not hesitate to contact us if you require further information or clarification.
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